Ducks quack But Eagles soar
I was waiting in line for a ride at the airport. When a cab pulled up,
the first thing I noticed was that the taxi was polished to a bright
shine. Smartly dressed in a white shirt, black tie, and freshly pressed
black slacks, the cab driver jumped out and rounded the car to
He handed me a laminated card and said: 'I'm Wasu, your driver.
While I'm loading your bags in the trunk I'd like you to read my
Taken aback, I read the card. It said: Wasu's Mission Statement:
To get my customers to their destination in the quickest, safest
and cheapest way possible in a friendly environment.
This blew me away. Especially when I noticed that the inside of
As he slid behind the wheel, Wasu said, 'Would you like a cup of
coffee? I have a thermos of regular and one of decaf.'
I said jokingly, 'No, I'd prefer a soft drink.'
Wasu smiled and said, 'No problem. I have a cooler up front with
regular and Diet Coke, lassi, water and orange juice.'
Handing me my drink, Wasu said, 'If you'd like something to read,
I have The Hindu, Times of India, ET and India Today.'
As they were pulling away, Wasu handed me another laminated card,
'These are the stations I get and the music they play, if you'd like
And as if that weren't enough, Wasu told me that he had the air
conditioning on and asked if the temperature was comfortable for him.
Then he advised me of the best route to my destination for that time
of day. He also let me know that he'd be happy to chat and tell me
about some of the sights or, if I preferred, to leave me with my
'Tell me, Wasu,' I was amazed and asked him, 'have you always
served customers like this?'
Wasu smiled into the rear view mirror. _No, not always. In fact,
it's only been in the last two years. My first five years driving,
I spent most of my time complaining like all the rest of the cabbies do.
Then I heard about power of choice one day.'
'If you get up in the morning expecting to have a bad day, you'll
rarely disappoint yourself. Stop complaining!'
'That hit me right,' said Wasu.
'It is about me. I was always quacking and complaining, so I
decided to change my attitude and become an eagle. I looked
around at the other cabs and their drivers. The cabs were dirty,
So I decided to make some changes. I put in a few at a time.
When my customers responded well, I did more.'
'I take it that has paid off for you,' I said.
'It sure has,' Wasu replied. 'My first year as an eagle, I doubled
my income from the previous year. This year I'll probably
quadruple it. My customers call me for appointments on my
Wasu made a different choice. He decided to stop quacking
like ducks and start soaring like eagles.
Have an eagle week..next week... And next...And....
A great Thought..
"You don't die if you fall in water, you die only if you don't swim.
Thats the Real Meaning of Life